Privacy Policy
Effective November 15, 2026
This policy explains what information BetLiveChess (betlivechess.com, the BetLiveChess app and API) collects, how we use it and the choices you have. We collect as little as we need to run the Service.
What we collect
- Account information: your username and a securely hashed version of your password (we never store the password itself). Guests get an anonymous account identifier.
- Activity on the Service: your coin balance, orders, trades, positions, settled results, coin purchases (package, amount, date and the payment provider's reference) and markets you connect or sponsor.
- Chat messages you post, with your username and the time.
- API keys: we store only a hash of each key, its name and when it was created and last used.
- Technical information: the IP addresses you use the Service from, when each was first and last used, your browser or app type (user agent), and an approximate location derived from the IP address (city, region and country, looked up on our own servers). We use this to run guest accounts (one per IP address), keep accounts secure, and prevent fraud and abuse. We do not use it to build advertising profiles.
- Stored on your device: your sign-in token and preferences (theme, board and piece style, order type, engine setting) are kept in your browser's local storage, not in cookies. Clearing site data removes them.
We do not collect your real name, postal address, phone number, precise (GPS) location, contacts or payment card details.
How we use it
- to run your account, process orders and settle markets;
- to show public features such as leaderboards and chat;
- to process coin purchases through our payment provider;
- to keep the Service secure, prevent abuse (for example, more than one guest account per IP address) and fix problems.
We do not sell your information or use it for third-party advertising.
What is public
Your username, chat messages, leaderboard results and, for markets you sponsor, your name as the sponsor are visible to other users. Order books show prices and quantities without usernames.
IP-to-location data by DB-IP (CC BY 4.0).
Who we share it with
- Hosting: the Service runs on Amazon Web Services, which stores our data on our behalf.
- Payments: if you buy coins, the payment provider (Stripe) processes your payment under its own privacy policy. We receive only confirmation of the purchase.
- Legal reasons: we may disclose information if required by law or to protect the Service and its users.
Game data comes from Lichess's public API; we do not send Lichess any information about you.
How long we keep it
We keep account and activity data while your account exists. Chat messages and trade records may be kept for as long as they are needed to run the Service, settle disputes and prevent abuse. Guest accounts that are not used may be deleted.
Your choices
You can ask us to access, correct or delete your account and its data by emailing us from the contact below with your username. Revoking an API key in Settings deletes its use immediately. Deleting an account removes its coins permanently.
Security
Connections are encrypted with HTTPS, passwords and API keys are stored only as hashes, and access to our servers is restricted. No system is perfectly secure, so please use a unique password.
Children
The Service is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has created an account, contact us and we will delete it.
Changes
We may update this policy. The effective date above shows when it last changed.